Our Gas and Electric supply is sourced and delivered directly to the customer, no third parties are involved. We utilise Open Reach infrastructure combined with our high speed router configuration to provide our fastest available broadband. Our SIM-only plans are powered by the EE network to give our customers the most reliable mobile connection. We also offer competitive insurance options and mobile handset upgrades to ensure cost-effective, tailored solutions for the customers needs.

The ‘Welcome Bonus’ is exclusively for homeowners who switch their services through us. The bonus varies from £50 – £150 depending on the amount of services that are being switched. The bonus is credited to your cashback card each month, in increments of £50, helping you save on everyday purchases and earning cashback on every purchase made through the card.

Savings vary from household to household and depend on factors such as your current provider, tariff, usage and location. We do not promise specific saving figures. Instead, we review your current services and provide a clear comparison so you can decide whether switching offers better value for your situation.

In some cases people reduce their monthly outgoings, in others the benefit may be convenience, simplicity, or bringing multiple services under one supplier. Our role is to help you make an informed decision, not to pressure you into switching. 

Yes, early termination fees for Gas and Electric are covered and are handled directly by our dedicated switching team. For Broadband and Mobile services, we provide up to a combined £400 credit to offset any exit fees, including those for Gas and Electric, ensuring a smooth and cost-effective transition. This offer only applies to homeowners switching 3 or more services through us.

With Save By Switching you have the opportunity to recieve cashback rewards through our provider and earn 1% minimum on all purchases, with major retailers like Asda, Sainsbury’s, Netflix, Amazon Prime, B&Q, Argos and many more offering 3-5%, with some selected retailers offering up to 10%. All cashback earned is automatically deducted from your next month’s utility bill, boosting your savings beyond the initial benefits of switching. Additionally, existing customers can earn a £50 reward for each new customer they refer. This reward is deducted from your following month’s utility bill, further reducing your costs. If referral rewards exceed your bill amount, the excess is credited to your account for future use.

After you have requested a free quotation, discussed and agreed to switching providers for your selected services, our dedicated switching team takes care of the rest. Energy (gas/electric) and broadband is all done behind the scenes by our team. With mobile switches, you will be required to obtain a PAC code in order to keep your number when switching. We can talk you though this process if needed. We aim to have your energy switch complete in 2-5 days with no interruptions to your supply. Broadband switching can take up to two weeks to switch. Once you have received your new SIM and provided the PAC code if needed, the switch usually take 1-2 working days.

Our services are offered nationwide and savings are consistent across all geographical locations within the UK. A key benefit though is face-to-face appointments in Cumbria, though not required, as we also provide convenient online and video call consultations. We’re actively securing partnerships with local businesses and charities to give back, creating a more financially secure and sustainable Cumbria. By using our services, you are helping us deliver broader community impacts beyond just utility bill savings.

The easiest and most effective way to request a free quote is through the online form on our website. Here you can provide your details for a tailored savings plan. Alternatively, you can use the general enquiries section to ask any questions before requesting a quote. Our team is always on hand to guide you through the process to start saving you money on your essential utility services.